FREQUENTLY ASKED QUESTIONS
HOW DO WE RESERVE OUR WEDDING DATE?
Send us an email with your wedding date, your information and the package options you are interested in. We will send you a proposal that you can accept and sign. A 50% non-refundable retainer is required to book Full Frame Productions for your wedding day with the remaining balance being due 1 week before your event.
HOW LONG DOES IT TAKE TO RECEIVE MY WEDDING FILM?
CAN I REQUEST A MODIFICATION AFTER RECEIVING MY FILM?
After receiving the final edit, all of our films come with 4 hours of free edit revisions. For the process to be most efficient, we kindly ask our clients to mark the timecode with the revised comments, and put all requests into one document and send it to us. The more specific your description is, the better.
WILL YOU HOST OUR WEDDING FILMS ONLINE?
Absolutely! Every one of our films is available on your custom Full Frame Productions page (here is an example). If you have ordered any add-ons, they will also appear there as well. You can share your private link with anyone including your family and friends. Best of all, all your wedding videos online are in UHD 4k. (Ultra High Definition)
WHAT TYPE OF EQUIPMENT DO YOU USE?
When you invest in Full Frame Productions for your wedding cinematography – you deserve the absolute best. We have invested in state of the art cinema-grade production equipment that gives your wedding a more cinematic and Hollywood look. More specifically, we use Sony A7Riii & A7Sii cameras paired with Sony G Master series lenses. We also use professional grade audio equipment, Steadicams, gimbals, lighting, and tripods. We pride ourselves on our commitment to owning a diverse mix of high-end equipment that ensures your wedding film is on the cutting-edge.
WHY SHOULD WE HAVE A FILM MADE BY YOU?
With a strong background of Film & TV, the filmmakers at Full Frame Productions Wedding Films have a decorated history of producing creative content at a very high standard. We are used to using our skills to oversee the entirety of commercial projects from concept, right through to completion and delivery. The bottom line is that we don't hire videographers, we hire cinematographers and filmmakers alike so we can tell your story the way it was intended to be told.
WHAT IS A SOCIAL MEDIA TEASER?
Our wedding social media teasers create an air of suspense and anticipation for the upcoming release of the main wedding film. The edits are short and punchy without revealing too much from the main film.
WHAT IF YOU AREN'T IN OUR BUDGET?
CAN WE CUSTOMIZE YOUR PACKAGES?
Absolutely! All of the packages on our website are customizable. For example, you can choose our Silver package, but add-on a feature film upgrade and a drone pilot.
DO YOU OFFER AERIAL DRONE FOOTAGE?
WILL THERE BE ANY LICENSING OR COPYRIGHT ISSUES?
If there are any live performances at an event, we ask you to confirm beforehand whether you have permission to film them and/or if a license is required. We also ask that you confirm with the wedding and reception venue allow filming and/or if a license is required.
DO YOU MEET US BEFORE THE PRODUCTION?
Absolutely! What’s your favourite café? We encourage all of our couples to catch up for a chat over coffee (or Google Meet/Phone) before we lock things in. Our experience has taught us that the more we get to know you and the more comfortable you feel with us the better your wedding film will be.
WHAT'S THE DIFFERENCE BETWEEN VIDEOGRAPHY AND CINEMATOGRAPHY?
A Music Video can be created by anyone with a second-rate video camera and amateur editing skills. A Music Video Production is made by professional cinematographers, such as Full Frame Productions, who graduated from film school and have extensive experience in the music film industry as well as the corporate film industry. Our equipment is state of the art and our editing skills are second to none.
DO YOU OFFER DESTINATION WEDDINGS?
We sure do! Ask us about our special pricing for destination weddings.
WHAT ARE YOUR PAYMENT TERMS?
DO YOU USE CONTRACTS?
Yes we do. It is standard practice for professional wedding film studios to ask clients to sign contracts. This is to protect both parties and clarify exactly what is expected from the couple and what services Full Frame Productions will provide.
AM I ALLOWED TO SMOKE IN MY MUSIC VIDEO?
WHAT'S A TREATMENT?
Music Video Treatments are the Essential first step when pitching/prepping for a Music Video. The goal of a Music Video Treatment is to write and form a document that defines the video's concepts and summarizes it through words and visual images.
MY MUSIC VIDEO INCLUDES STORY ELEMENTS, IS THIS AN ISSUE?
WHAT CAN I EXPECT WITH THE COVER ART ADD-ON?
DOES YOUR PACKAGES INCLUDE LOCATION COSTS?
To put it simply, no. Some locations can be thousands of dollars to rent per day.