FREQUENTLY ASKED QUESTIONS
FAQ

HOW DO WE RESERVE OUR WEDDING DATE?


Send us an email with your wedding date, your information and the package options you are interested in. We will send you a proposal that you can accept and sign. A 50% non-refundable retainer is required to book Full Frame Productions for your wedding day with the remaining balance being due 1 week before your event.




HOW LONG DOES IT TAKE TO RECEIVE MY WEDDING FILM?


We don’t approach any of our films with a one-size-fits-all templated approach. As our editing process is highly creative and time-consuming, we aim to have your cinematic highlight films to you within 12 weeks of your wedding day, however, this is only a guide as we’re not willing to compromise on quality. Additionally, editing our wedding feature films requires us to put in a lot more time to tell your wedding story perfectly. Depending on the season, we generally deliver a feature film 4-6 months after your wedding. We will keep in touch throughout the editing process so you’ve in the loop and up to date with our time schedules.




CAN I REQUEST A MODIFICATION AFTER RECEIVING MY FILM?


After receiving the final edit, all of our films come with 4 hours of free edit revisions. For the process to be most efficient, we kindly ask our clients to mark the timecode with the revised comments, and put all requests into one document and send it to us. The more specific your description is, the better.




WILL YOU HOST OUR WEDDING FILMS ONLINE?


Absolutely! Every one of our films is available on your custom Full Frame Productions page (here is an example). If you have ordered any add-ons, they will also appear there as well. You can share your private link with anyone including your family and friends. Best of all, all your wedding videos online are in UHD 4k. (Ultra High Definition)




WHAT TYPE OF EQUIPMENT DO YOU USE?


When you invest in Full Frame Productions for your wedding cinematography – you deserve the absolute best. We have invested in state of the art cinema-grade production equipment that gives your wedding a more cinematic and Hollywood look. More specifically, we use Sony A7Riii & A7Sii cameras paired with Sony G Master series lenses. We also use professional grade audio equipment, Steadicams, gimbals, lighting, and tripods. We pride ourselves on our commitment to owning a diverse mix of high-end equipment that ensures your wedding film is on the cutting-edge. DEPENDING ON THE PACKAGE YOU HAVE SELECTED...




WHY SHOULD WE HAVE A FILM MADE BY YOU?


Everybody knows of 'someone' who will make them a 'video'. Everybody also knows a company that does a good 'cheap' video. At Full Frame Productions, we don't do things in halves, and we certainly don't make sub-par productions. We don't have wobbly cameras, poor audio or rushed edits. You get a full scale professional graded production, and the end result is a cinematic film polished with quality and passion. Throughout the production, we keep our personal approach whilst maintaining an extraordinary level of service.

With a strong background of Film & TV, the filmmakers at Full Frame Productions Wedding Films have a decorated history of producing creative content at a very high standard. We are used to using our skills to oversee the entirety of commercial projects from concept, right through to completion and delivery. The bottom line is that we don't hire videographers, we hire cinematographers and filmmakers alike so we can tell your story the way it was intended to be told. The best part about it all, your film is completely unique. We're looking forward to telling your story!




WHAT IS A SOCIAL MEDIA TEASER?


Our wedding social media teasers create an air of suspense and anticipation for the upcoming release of the main wedding film. The edits are short and punchy without revealing too much from the main film.




WHAT IF YOU AREN'T IN OUR BUDGET?


The number one regret we have heard from others about their wedding day is that they didn't invest in a wedding film. This is a very common "I should've" mistake a couple often realizes after the day is already gone. We strongly believe that a wedding film is an investment worthwhile, as very few things are left over when the day comes to an end, and your wedding film will allow you to relive every moment that flew by. We may or may not be in your budget, but we are always happy to refer you to other local videographers who are. Bottom line, don’t miss out on one of the most meaningful investments of your wedding day. If anything, cinematography should be the one thing you splurge a little bit on. If you’re still on the fence, here are some great articles to take a peek at: www.theknot.com/content/wedding-video-must-or-maybe junebugweddings.com/wedding-blog/5-reasons-to-hire-a-wedding-videographer-to-capture-your-day/ www.weddingwire.com/wedding-ideas/the-5-reasons-you-must-hire-a-videographer-for-your-wedding




CAN WE CUSTOMIZE YOUR PACKAGES?


Absolutely! All of the packages on our website are customizable. For example, you can choose our Silver package, but add-on a feature film upgrade and a drone pilot.




DO YOU OFFER AERIAL DRONE FOOTAGE?


We sure do! Our drone pilot is fully licensed and Transport Canada Approved and we are fully authorized to fly it for our films. Our drone will provide your film with the final touch of amazing cinematic views and unique aerial perspectives. Please keep in mind the use of drones at your wedding is subject to an aerial assessment. Heavy winds, fog, snow, low visibility, temperature, or rain can all ground a drone. The airspace matters too. Some areas are no-fly zones, for example, if you’re getting married close to an airport or major cities. We reserve the right to refuse drone service if conditions are deemed to be unsafe, although we will try our best to shoot in-between periods of rain. (We have in the past!) The couple is responsible for acquiring any required permits for the location(s). We will discuss with you before the event which locations and moments will best suit for aerial filming.




WILL THERE BE ANY LICENSING OR COPYRIGHT ISSUES?


If there are any live performances at an event, we ask you to confirm beforehand whether you have permission to film them and/or if a license is required. We also ask that you confirm with the wedding and reception venue allow filming and/or if a license is required.




DO YOU MEET US BEFORE THE PRODUCTION?


Absolutely! What’s your favourite café? We encourage all of our couples to catch up for a chat over coffee (or Google Meet/Phone) before we lock things in. Our experience has taught us that the more we get to know you and the more comfortable you feel with us the better your wedding film will be.




WHAT'S THE DIFFERENCE BETWEEN VIDEOGRAPHY AND CINEMATOGRAPHY?


A Music Video can be created by anyone with a second-rate video camera and amateur editing skills. A Music Video Production is made by professional cinematographers, such as Full Frame Productions, who graduated from film school and have extensive experience in the music film industry as well as the corporate film industry. Our equipment is state of the art and our editing skills are second to none.




DO YOU OFFER DESTINATION WEDDINGS?


We sure do! Ask us about our special pricing for destination weddings.




WHAT ARE YOUR PAYMENT TERMS?


To lock in your wedding day a non-refundable retainer of 50% is required to secure your wedding booking with us. The next installment of 50% is due 1 week before your wedding day. Deposits serve to lock the date for your event so that Full Frame Productions does not book any work that would conflict with our involvement. We accept Cheque, PayPal, and direct bank transfer. Please contact us for more details.




DO YOU USE CONTRACTS?


Yes we do. It is standard practice for professional wedding film studios to ask clients to sign contracts. This is to protect both parties and clarify exactly what is expected from the couple and what services Full Frame Productions will provide.




AM I ALLOWED TO SMOKE IN MY MUSIC VIDEO?





WHAT'S A TREATMENT?


Music Video Treatments are the Essential first step when pitching/prepping for a Music Video. The goal of a Music Video Treatment is to write and form a document that defines the video's concepts and summarizes it through words and visual images.




MY MUSIC VIDEO INCLUDES STORY ELEMENTS, IS THIS AN ISSUE?


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WHAT CAN I EXPECT WITH THE COVER ART ADD-ON?


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DOES YOUR PACKAGES INCLUDE LOCATION COSTS?


To put it simply, no. Some locations can be thousands of dollars to rent per day. You can always get us to location scout to find the perfect location, or if you'd like to take a look for yourself here are some websites that we reccomend using to find locations: https://www.neondemonstudio.com/ https://www.studiobyhouse.com/toronto-photo-video-studio-rental https://www.spacefy.com/en/





Below you will find a range of questions which we are frequently asked. If you cannot find the answer to your question here, get in touch and we will do our best to answer your question!

GOT ANY QUESTIONS?

Hit us up and we'll get it sorted out right away!
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For more information, call today at (905) 396-3958.

Greater Toronto Area Video Production Services Copyright © 2020 Full Frame Productions. All rights reserved.