FREQUENTLY ASKED QUESTIONS
HOW DO WE RESERVE OUR WEDDING DATE?
Send us an email with your wedding date, your information and the package options you are interested in. We will send you a proposal that you can accept and sign. A 50% non-refundable retainer is required to book Full Frame Productions for your wedding day with the remaining balance being due 1 month before your event.
MAY I CHOOSE MY OWN MUSIC FOR THE VIDEO?
HOW LONG DOES IT TAKE TO RECEIVE MY WEDDING FILM?
WHAT IS A SAVE THE DATE VIDEO?
A save-the-date video is a unique and interactive way to not only let your guests know when you are getting married but also share more of yourselves as a couple.
CAN I REQUEST A MODIFICATION AFTER RECEIVING MY FILM?
After receiving the final edit, all of our films come with 4 hours of free edit revisions. For the process to be most efficient, we kindly ask our clients to mark the timecode with the revised comments, and put all requests into one document and send it to us. The more specific your description is, the better.
WILL YOU HOST OUR WEDDING FILMS ONLINE?
Absolutely! Every one of our films is available on your custom Full Frame Productions page (here is an example). If you have ordered any add-ons, they will also appear there as well. You can share your private link with anyone including your family and friends. Best of all, all your wedding videos online are in UHD 4k. (Ultra High Definition)
WHAT TYPE OF EQUIPMENT DO YOU USE?
When you invest in Full Frame Productions for your wedding cinematography – you deserve the absolute best. We have invested in state of the art cinema-grade production equipment that gives your wedding a cinematic and Hollywood look. More specifically, we use Canon C500MKii and 1DXMKiii cameras paired with Canon L series lenses. We also use professional grade audio equipment, Readyrigs, gimbals, lighting, and monopods. We pride ourselves on our commitment to owning a diverse mix of high-end equipment that ensures your wedding film is on the cutting-edge.
DO YOU ALSO OFFER A WEDDING PHOTOGRAPHY SERVICE?
Yes! Our wedding photography is amazing. What is even more amazing is that we work perfectly together as a team. Instead of competing for shots, we complement each other, creating exceptional photographs and extraordinary films to make your story truly and unforgettably yours. Our photography package includes a veteran wedding photographer and unlimited photos with 50 being professionally edited.
DO WE NEED TO PROVIDE FOOD FOR THE FILM MAKERS?
We do ask that you provide a meal for us as we will be with you for sometimes up to 12 hours, so we request that there will be a meal available for us on the day. If you ask the venue about staff meals they usually have an option at a reduced rate!
WHY SHOULD WE HAVE A FILM MADE BY YOU?
With a strong background of Film & TV, the filmmakers at Full Frame Productions Wedding Films have a decorated history of producing creative content at a very high standard. We are used to using our skills to oversee the entirety of commercial projects from concept, right through to completion and delivery. The bottom line is that we don't hire videographers, we hire cinematographers and filmmakers alike so we can tell your story the way it was intended to be told.
WHAT IS A SOCIAL MEDIA TEASER?
Our wedding social media teasers create an air of suspense and anticipation for the upcoming release of the main wedding film. The edits are short and punchy without revealing too much from the main film.
WHAT IF YOU AREN'T IN OUR BUDGET?
CAN WE CUSTOMIZE YOUR PACKAGES?
Absolutely! All of the packages on our website are customizable. For example, you can choose our Silver package, but add-on a feature film upgrade and a drone pilot.
DO YOU OFFER AERIAL DRONE FOOTAGE?
CAN WE BUY THE RAW FOOTAGE?
WILL THERE BE ANY LICENSING OR COPYRIGHT ISSUES?
If there are any live performances at an event, we ask you to confirm beforehand whether you have permission to film them and/or if a license is required. We also ask that you confirm with the wedding and reception venue allow filming and/or if a license is required.
DO YOU MEET US BEFORE THE WEDDING?
Absolutely! What’s your favourite café? We encourage all of our couples to catch up for a chat over coffee (or Google Meet/Phone) before we lock things in. Our experience has taught us that the more we get to know you and the more comfortable you feel with us the better your wedding film will be.
WHAT'S THE DIFFERENCE BETWEEN VIDEOGRAPHY AND CINEMATOGRAPHY?
A Wedding Video can be created by anyone with a second-rate video camera and amateur editing skills. A Wedding Film is made by professional cinematographers, such as Full Frame Productions, who graduated from film school and have extensive experience in the wedding film industry as well as the corporate film industry. Our equipment is state of the art and our editing skills are second to none.
CAN I CHANGE THE HIGHLIGHT FILM TO A LONGER VERSION?
Absolutely! Instead of the Highlight Film, you can upgrade to a Feature Film in our add-ons for an additional cost. This can be changed even after your wedding has been filmed!
DO YOU OFFER DESTINATION WEDDINGS?
We sure do! Ask us about our special pricing for destination weddings.
WHAT IS RAW FOOTAGE?
DO WE GET ANY PHYSICAL COPIES?
WHAT ARE YOUR PAYMENT TERMS?
DO YOU OFFER SAME DAY EDITS?
It’s a cool concept but unfortunately not something we do. The creative process we apply to your wedding film is something we spend weeks and sometimes months working on. To pull off the same day edit we would need to compromise the creative process and squeeze your stunning day into a template, sacrificing quality and wow-factor. We promise, your final film will be worth the wait!
DO YOU USE CONTRACTS?
Yes we do. It is standard practice for professional wedding film studios to ask clients to sign contracts. This is to protect both parties and clarify exactly what is expected from the couple and what services Full Frame Productions will provide.